Terms and Conditions

Cancellation Policy

• Upon place reservation, a 100% payment of the total amount is required.

• Cancellations made by July 18, 2025, inclusive, will receive a 50% refund of the paid amount.

• Cancellations made after July 18, 2025, are non-refundable.

• In case you are unable to travel, your reservation can be transferred to another person by October 30, 2025, without any additional fees.

• The organizer is NOT responsible for delayed passengers and the consequences resulting from this.

• All passengers on board the ship are required to comply with the existing regulations for travel with ships of the Republic of Bulgaria and the captain's orders.

• Any damage caused by passengers to the ship's belongings or the ship itself will be paid for by the responsible party at market prices. If the responsible party is unable or unwilling to pay, a report will be drawn up, which must be signed by them. If they refuse to sign the report, it will be signed by two witnesses.

• CIC Ltd. is not responsible for passengers' personal luggage unless it is proven to have been damaged or lost due to the fault of CIC Ltd.

• If the ship stops at a port not scheduled, at the passenger's request, all additional expenses (port, passenger fees, etc.) will be borne by the passenger.

• In case of a health issue of a passenger requiring the ship to dock, all costs related to docking will be borne by the passenger.

Travel Assistance Insurance

The insurance period starts at 00:00 on the departure date, November 24, 2025, and ends at 00:00 on the return date, November 28, 2025.

The insurance covers the passenger's emergency medical needs during their stay abroad. Covered events and limits are as follows:

• Medical expenses for acute illness and emergency dental care abroad;

• Repatriation for medical reasons;

• Repatriation of mortal remains or funeral expenses in case of the insured's death abroad;

• Damage, loss, theft of personal luggage;

• Expenses for delayed baggage delivery abroad;

• Expenses due to necessary trip interruption abroad;

• Expenses for premature return home;

• Expenses for continuation of travel abroad;

• Expenses for necessary extension of stay;

• Expenses for search and rescue abroad;

• Personal liability abroad;

• Compensation for permanent disability due to an accident abroad;

• Compensation in case of death due to an accident abroad.

The insurance DOES NOT cover:

• Events caused intentionally or due to gross negligence by the insured;

• Suicide attempt or suicide by the insured;

• Health conditions that occurred or were expected to occur at the time of the insurance purchase or the start of the trip;

• Events the insured experiences due to the use of alcohol, drugs, medications, or due to the delay of prescribed therapy;

• Events connected to riots, military actions, terrorism of any kind, natural disasters, environmental influences, earthquakes;

• Events caused by regulations or restrictions imposed by authorities;

• Health issues of a passenger requiring the ship to dock.